Shipping policy
Shipping Policy for Pre-Order Purchases
Thank you for your interest in our products! We appreciate your support for our pre-order items. Please read our shipping policy carefully to understand how pre-orders work.
1. Pre-Order Availability
- Pre-order items are products that are not yet in stock but are available for purchase in advance.
- Each pre-order item will have an estimated shipping date listed on the product page. Please note that this date is an estimate and may change due to manufacturing or supply chain delays.
2. Shipping Charges
- Shipping costs for pre-orders will be calculated at checkout based on your location and the shipping method selected.
- If your order contains both pre-order items and in-stock items, the shipping charges will apply separately.
3. Combined Shipping
- If you order both pre-order and in-stock items, your in-stock items will be shipped immediately, while pre-order items will ship once they are available.
- To save on shipping, you can choose to wait for all items to ship together. Please note that this may delay the delivery of your in-stock items.
4. Order Confirmation
- Once you place a pre-order, you will receive an email confirmation with your order details.
- We will keep you updated on the status of your pre-order and any changes to the estimated shipping date.
5. Cancellations and Refunds
- Pre-orders can be canceled within [2 days] of purchase. Please contact our customer service team at nowthenforeverny@gmail.com. to process your cancellation.
- If a pre-order item is canceled due to unforeseen circumstances, you will receive a full refund.
6. Shipping Notifications
- You will receive a shipping notification email once your pre-order item has been shipped. This email will include tracking information.
7. International Shipping
- We currently offer international shipping on pre-order items. Please note that customs fees or import duties may apply and are the responsibility of the customer.
8. Contact Us
- If you have any questions about your pre-order or our shipping policy, please feel free to reach out to our customer service team at nowthenforeverny@gmail.com.
Thank you for supporting our business! We look forward to delivering your pre-order items soon.